FAMILY COMMUNICATION

Communication
- A monthly individualized wellness report with photos of residents
- 24-hour text, chat, and call service
- Consistent coordination with families in regards to incident reports and resident special requests
- Weekly posting of menu through Caremerge
- Scheduled weekly photo and community updates
- Utilization of our Family engagement app, Caremerge
Caremerge – a family communication app
- Provide a safe place to have a dialogue about our resident’s care with family members.
- Real-time survey for our families to submit how we at the Retreat are performing.
- Send a message, photo, or document to all family members to keep them in a loop about our activities and happenings.
- Reinforce a strong activity program by instantly sharing our resident’s activity attendance and community calendar.


personalized monthly wellness reports
REAL TIME COMMUNICATION



connect through happygram!
